Quick Answer: What Proof Of Purchase Does Apple Need?

Does Apple charge to unlock iPad?

Hello, Apple does not charge any money for software support.

If you do not remember your AppleID or password, I would recommend trying to reset it at “appleid.apple.com”.

If you cannot reset the password, you will have to present a proof of purchase in order to have a technician remove activation lock on your device..

Can Apple unlock iPad?

Regarding forgotten passcodes, Apple notes: If you repeatedly enter the wrong passcode, your iPad will be disabled for longer intervals before you can try again. … The only way to unlock an iPad with a passcode, other than entering the passcode, is to “restore” it to its original factory settings.

How do I get proof of purchase from Apple?

Find your receipt or log into http://appleid.apple.com/ and see if you can find the device. The latter option won’t prove you own it it only proves you had registered it to your account. Where did you purchase it from? You may have electronic confirmation (e.g. search your email history).

Can Apple remove activation lock without proof of purchase?

Apple will only unlock an Activation Locked device for the original owner, not for any subsequent owner even though they have a purchase document, so I’m sorry to say that in the situation you describe there is no way you are ever going to use the phone.

How do I turn off activation lock on Apple watch without previous owner?

Go to “Find My iPhone > All Devices” and select the device to remove/unlock. Step 3. Click “Erase [device] and after erasing, click “Remove from Account”. Once the above steps are complete, the activation lock will be removed and you can use your own Apple ID.

How long does it take for Apple to remove activation lock?

about 3 daysOnce they looked at this they were able to remove the activation lock within about 3 days at which point I received an email stating they had validated my purchase and removed the lock.

How do I unlock my iPhone with proof of purchase?

Bring your device, proof of original purchase, and matching photo ID, to an Apple Store, and find out. Or ask the Apple folks directly, when you make the appointment. If you were working with Apple Support via phone, you need to contact them again.

Can you bypass Apple activation lock?

If you erase your device without signing out of iCloud first, it might still be protected by Activation Lock. Whether you erased your own device or bought one from someone else, you can turn off Activation Lock by entering the correct Apple ID and password.

How long is Apple’s warranty?

Apple warrants the Apple-branded hardware product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of TWO (2) YEARS from the date of original retail purchase by the end-user …

Can I get a refund if I’ve lost my receipt?

Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don’t want to return or exchange the item then you can ask for it to be repaired.

Do you need proof of purchase for Apple warranty?

You don’t need a receipt if Apple says it is covered. You need a receipt if they say it is NOT covered and you know you have time left on the warranty. … ‘ An Apple Store employee or other authorized service provider can check the serial number and verify your warranty status.

How do I get proof of purchase?

Your proof of purchase is on your credit card statement. Using a credit card is an efficient way to keep track of your purchases. Whether you make payment with the credit card in person at a retail store, online, via phone or through the mail from a catalog, proof of your purchase is simple to locate.

Does Apple keep record of purchases?

Tap your name, then tap Media & Purchases. You might be asked to sign in. Tap Purchase History. Your purchase history appears.

What if I lost my apple receipt?

Contact whatever retailer you purchased it from to see if they can provide a copy of the original receipt. If you purchased it directly from Apple, it should be in their system.

Do I need a receipt for a warranty?

A warranty is only as good as the company that stands behind it. Save your receipt and file it with the warranty. You may need it to document the date of your purchase or prove that you’re the original owner in the case of a nontransferable warranty. Perform required maintenance and inspections.

How can I get a proof of purchase without receipt?

Others include:Lay-by Agreement;Receipt number or confirmation number for telephone or online transactions;Credit card statement;Warranty Card showing a supplier’s or manufacturer’s details, date and amount of purchase; or.Serial or production number.

What does proof of purchase look like?

A valid proof of purchase is defined as one of the following: A dated sales receipt from an authorized Miroir dealer or reseller. The receipt must show the product description and price. … A dated official email from an authorized online Miroir dealer or reseller confirming the purchase and shipment of the product.